Shipping & Returns
We proudly ship all orders across the USA, UK, and Australia.
All orders are processed within 2–3 business days before dispatch.
Estimated Delivery Times
- USA: 10–15 business days
- UK: 10–15 business days
- Australia: 10–18 business days
Tracking & Delivery
Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery at every step.
We also offer Express Shipping on selected products at an additional cost for faster delivery.
Returns Policy
We want you to be fully satisfied with your purchase from The Urban Parcel.
If you're not happy with your order, you may request a return or exchange within 30 days of receiving your item.
Return Conditions
✔ Items must be unused and in original packaging
✔ Products must be in resellable condition
✔ Custom orders are non-returnable, unless there is a manufacturing defect
✔ Return shipping costs are the responsibility of the customer unless the item is faulty
How to Initiate a Return
To start a return, please contact our support team with:
✔ Your order number
✔ Reason for return
Our team will guide you through the process quickly and smoothly.
At The Urban Parcel, every order is handled with care from our workshop to your doorstep.
Crafted with quality. Delivered with trust.
