Cookie Policy

Last Updated: August 5, 2026

This Cookie Policy explains how The Urban Parcel ("we," "our," or "us") uses cookies and similar technologies when you visit our website.

By continuing to use our website, you agree to the use of cookies as described in this policy. Where required by law, we will ask for your consent before placing non-essential cookies on your device.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website.

They help websites function properly, remember your preferences, improve your browsing experience, and provide useful information about how visitors use the site.

Cookies do not normally contain information that directly identifies you, but they may be linked to personal information that we hold about you.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot be switched off in our systems.

They help with functions such as:

  • Keeping your shopping cart active
  • Secure checkout
  • Customer login
  • Website security
  • Fraud prevention
  • Remembering your privacy preferences

Without these cookies, certain parts of the website may not function correctly.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance and user experience.

They collect information such as:

  • Pages visited
  • Time spent on the website
  • Navigation patterns
  • Device and browser information
  • Website performance

We use Google Analytics to collect anonymous website usage data.

Functional Cookies

These cookies remember choices you make to provide a more personalised experience.

Examples include:

  • Preferred language
  • Region or location
  • Saved preferences
  • Returning visitor recognition

Advertising & Marketing Cookies

These cookies help us show relevant advertisements and measure the effectiveness of our marketing campaigns.

They may be used to:

  • Display personalised ads
  • Measure advertising performance
  • Limit how often you see advertisements
  • Track conversions from advertising campaigns

We currently use services such as Meta Pixel and other marketing technologies where applicable.

Third-Party Cookies

Some cookies are placed by trusted third-party services that help us operate our website.

These may include:

  • Shopify
  • Google Analytics
  • Meta Pixel
  • Payment providers
  • Security and fraud prevention services

Each third party manages its own cookies according to its own privacy policy.

Your Cookie Choices

When you first visit our website, you may be presented with a cookie banner requesting your consent for non-essential cookies.

You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

You can update your preferences at any time if our cookie management tool is available on the website.

Managing or Disabling Cookies

Most web browsers allow you to control, block, or delete cookies through their settings.

You can usually:

  • View stored cookies
  • Delete existing cookies
  • Block all cookies
  • Block third-party cookies
  • Receive notifications before cookies are stored

Please note that disabling essential cookies may affect the functionality of our website, including the shopping cart, checkout process, and account features.

For browser-specific instructions, please refer to your browser's help documentation.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us.

The Urban Parcel

Company Number: 17374712

Registered Address:
Office 1541
85 Dunstall Hill
Wolverhampton
WV6 0SR
United Kingdom

Website: https://theurbanparcel.com

Email: support@theurbanparcel.com